Salesforce.com Inc. is a company that provides enterprise cloud computing solutions with a focus on customer relationship management worldwide. They offer a variety of software solutions including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. They also provide professional services and education services, and have a strategic partnership with Siemens. The company was founded in 1999 and is headquartered in San Francisco, California.
Founded:
1999
Capital Raised:
65375124
Employee Headcount
54255
Location
415 Mission Street Salesforce Tower 3Rd Floor San Francisco, CA 94105 United States of America
Pricing
Written Review of Salesforce CRM
Salesforce is like a high-end sports car - it's got all the bells and whistles, but it's not exactly designed for the everyday driver. With its comprehensive suite of tools, businesses can store and analyze customer data, deliver personalized service and support, and even predict future sales opportunities. But if you're not a seasoned pro behind the wheel, you might find yourself getting lost in all the buttons and dials.
What are its features?
- Sales Cloud: Allows businesses to store customer data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence.
- Service Cloud: Enables companies to deliver personalized customer service and support, and includes a field service solution for connecting agents, dispatchers, and mobile employees through a centralized platform.
- Marketing Cloud: Helps companies plan, personalize, and optimize one-to-one customer marketing interactions.
- Commerce Cloud: Allows companies to enhance engagement, conversion, revenue, and loyalty from their customers.
- Customer 360 Platform: Provides no-code to pro-code Platform-as-a-Service tools for building, securing, integrating, and managing the business apps.
- MuleSoft Anypoint Platform: Enables customers to connect any system, application, data, or device.
- Quip collaboration platform: Combines documents, spreadsheets, apps, and chat with live CRM data.
- Tableau and Einstein Analytics: Provides analytical technology to customers.
- Professional services and education services: Includes instructor-led and online courses, as well as support and adoption programs.
Who is it for?
Salesforce is best suited for large enterprises with the resources to fully utilize its complex features and the budget to afford its high costs.
Should you use it?
If you're a small or medium-sized business looking for a more user-friendly CRM solution, Salesforce might not be the best fit for you.
What's the best alternative?
For businesses looking for a simpler, more user-friendly option, LeadLoft might be a better choice. With its all-in-one CRM, LeadLoft offers everything a sales team needs including prospecting software to find leads, outreach automation to book meetings, and a powerfully simple CRM that makes tracking leads and following up a breeze. Plus, it's built with modern technology, making it more powerful than traditional CRMs.
Wrapping Up:
Salesforce is a powerful and versatile CRM solution but it might be too complex and expensive for most of small and medium-sized businesses. If you are looking for a simpler and more user-friendly option, LeadLoft can be a better fit.
LeadLoft
LeadLoft puts your CRM on autopilot with modern and scalable sales engagement and lead generation software that grows with you.
Read More
Freshworks CRM
The Freshworks CRM acts as a single source of truth for your business and provides a 360° view of your customer, by capturing and combining customer experiences in one place. Learn more about what it can do for your business.
Read More
Salesmate
A sales CRM that offers every feature required for your sales team to achieve their quotas and grow your relationships and revenue. **Try Salesmate Now**
Read More
Insightly
Insightly Inc. provides web based customer relationship and project management systems. The Company offers cloud-based software that allows users to keep track of customer interactions and manage leads, proposals, opportunities, projects, and files from any devices. Insightly provides its products and services to small business throughout the United States.
Read More
Close
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. A true multichannel platform, Close lets you email, call, and text your leads from desktop all without add-ons. Every touchpoint with a lead is automatically tracked in a visual timeline so your team can skip the CRM busywork and focus on the deal. With productivity tools like the task reminders and the Power Dialer, youll reach more leads, follow up more often, and close more deals.
Read More
HubSpot Sales Hub
Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot Growth Platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.
Read More
Dynamics 365
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success.
Read More
Agile CRM
Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.
Read More
Nutshell
Nutshell is the user-friendly sales automation CRM that helps sales reps win more deals, with fast onboarding, powerful reporting, and 100% free support.
Read More
User.com
User.com is a full-stack marketing automation platform that covers marketing, sales and support processes throughout entire customer journey.
Read More
Pipedrive
Managing contacts and sales communications has never been easier thanks to Pipedrives powerful yet agile contact management software. Focus on the activities that transform leads into customers while enjoying Pipedrives intuitive and simple design. In addition to being integrable with hundreds of supporting client management apps and integrations, our robust mobile CRM keeps you close to contacts and full feature access on the go.
Read More
Activecampaign
ActiveCampaign, Inc. provides advertising and marketing services. The Company offers email marketing, sales automation, and customer relationship management solutions. ActiveCampaign conducts its business in the United States.
Read More
Streak
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications. It can be used to track many business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such email tracking, that lets you track when an email is opened.
Read More
Capsule
Simple yet powerful CRM. Join over 10,000 global businesses and discover an easier way to manage contacts, sales and grow lasting relationships.
Read More
Kizen
Personalization software designed to align your marketing stack and create custom personalizations and increase ROI.
Read More
Monday.Com
monday.com, formerly called Dapulse, is a team management platform designed to help teams collaborate
Read More
Zendesk Sell
Sell gives reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. For example, when a support ticket turns into questions about new products, the lead can be handed off to sales. Keeping track is easy because data capture is automated, so reps and agents can stay on the same page.
Read More
Bitrix24
Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Read More
Sugarcrm
SugarCRM Inc. provides open source customer relationship management software. The Company assists clients in organizing customer information, reporting, developing applications, analyzing customers, and employees. SugarCRM serves customers in the United States.
Read More